LaMauricienne

Alice In Wonderland Info

Headquartered in Minden, NEVADA, USA, Alice Wolve is a solution-oriented company, making easy for customers to stay in step with advancing technologies that span across multiple markets in the consumer electronics industry, daily necessities, outdoor sport, home & garden, hobbies & toys and so on. Providing freedom and convenience for the consumers, We always remains true to its on going commitment"

 

To offer you the most innovative and efficient way to search and purchase the highest quality products in the most cost effective way." Serving hundreds of worldwide known brands from thousands of industry-leading manufacturers, Alice Wolve is widely recognized for its honesty, high efficiency and comprehensive service. Furthermore, the company's customer-focused strategy has brought us to become a leading outlet in consumer electronics sales.MISSION STATEMENT - To provide the highest level of service, integrity and product value to ensure customer satisfaction.

 

VISION STATEMENT - To be the global top 10 in international E-commerce trade.About UsHow to contact us?You can contact us by sending a message via the "CONTACT US" box. Please avoid sending duplicate requests as it will only increase our workload and slow down responses to you.For urgent matters, you could contact us directly via our liveperson .

 

Our office hour is between 8:30 to 18:00 PDT/GMT-8 (lunch break between 12:00 and 13:30), Monday through Saturday except public and statutory holidays observed in USA.Recently our Customer Service Department added a night shift from 19:00 to 01:00 PDT/GMT-8, so you can conveniently contact us during this time if you are at other time zones.We understand the importance of addressing your questions and concerns in the most efficient manner and we will try to give you a reply within 24 hours via Customer Service. Please remember to check your email folders if a reply does not reach you after a reasonable period of time.

 

What is the declaration on the shipping label?

We generally send the item by a personal name and mark the item as a gift in plain package. The name of product category will normally be used as declaration, and the declaration valued of for most countries is a random value between $10 to $32 US dollars. Besides, without specific request, invoices/receipts are never included in the packages.

 

What payment method is accepted by US?

WE accept payment by PAYPAL. It can be made by signing up to PayPal and using your PayPal available balance (funded by a verified bank account or credit cards).

 

Is it safe to shop on-line with us?

We guarantee your privacy and on-line shopping safety.We do not store any credit card information. All billing information is processed by PayPal.com, an online platform owned by eBay, considered the most trustworthy worldwide today. PayPal employs multiple industrial security technologies.

 

We occasionally send out email promotions and newsletters to our customers. These e-mail are sent very sparingly (approximately 1 per month). You can opt-in and opt-out at any time.We will never share your personal and private information with anyone, and any personal information collected by us is only used to properly process and deliver your order.

 

Are we trustworthy?

From the first-hand experience of a large number of eBay members who have made purchases from us, the ordering process tends to be hassle-free with most orders successfully fulfilled without issues. From time to time, there may be occasional glitches in the ordering process, but those issues can generally be resolved by our dedicated Customer Service staff.

 

We have customer service employees specializing in English, French and Spanish, and the customer service is often top notch, and problems are usually resolved in a timely and professional manner.For further inquiry, contact-us.

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SHIPPING & DELIVERY

Often the shipping cost is higher than the product. Here you'll not have this problem, because, "Shipping", "Download" or "Booking" are free.